Web Faith Media strives to provide the best possible service to all our partners, but we will not tolerate any unlawful activity or abuse on our servers. We respect freedom of speech and expression unless it is harmful to others. These brief guidelines are imposed to protect you, other Web Faith Media partners and us against such harm.

Payment Policies, Fees, Refunds and Terms of Agreement

Full payment is required before any service is rendered, which includes setup fees, membership fees, domain names, renewals, and design services. All payment-due notices will be sent by electronic mail. No bills or invoices will be sent by postal mail or fax. Prepayment is due each anniversary (one month, three month, one year) following the date the account was established. Billing will continue until you cancel your membership. You may cancel at anytime. As a policy, we do not offer credits or refunds for hosting time already expended. We do not provide refunds for prepaid services for any reason, even if a portion of the service is unused or services are terminated early. If cancellation is done by Web Faith Media due to restrictions violation, there will be no refund. Web Faith Media will only allow for the discount if cancellation is not the fault of the partner/client, as determined by Web Faith Media . All monetary transactions are in $US dollars. Additional features can be added at any time. Monthly feature prices are not prorated. Web Faith Media reserves the right to change prices at any time.

Account Cancellation

You may cancel at anytime. To cancel your account, please contact Customer Service at billing@webfaithmedia.com. Notification of cancellation must be received at least five business days prior to your cycle date, with the cycle date being the day of the month you sign up, in order to avoid charges in full for the next cycle. It is the Partner’s/Client’s responsibility to secure email confirmation from Web Faith Media that account has been cancelled. If the partner/client has not yet received email confirmation of account cancellation, then the account remains active, and you will continue to be invoiced. If Partner/Client has a balance due at the time of cancellation, this balance must be paid in full. Cancellation does not absolve Client of any outstanding financial obligations.

Indemnification Policy

You agree to use all Web Faith Media services and facilities at your own risk. Web Faith Media specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Web Faith Media be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Partner agrees that it shall defend, indemnify, save and hold Web Faith Media harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Web Faith Media, its agents, its partners, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Partner agrees to defend, indemnify and hold harmless Web Faith Media against liabilities arising out of:

  1. any injury to person or property caused by any products sold or otherwise distributed in connection with Web Faith Media’s server;
  2. any material supplied by partner/customer infringing or allegedly infringing on the proprietary rights of a third party;
  3. copyright infringement and
  4. any defective products sold to customer from Web Faith Media’s servers.

Web Faith Media shall be the sole judge of what violates this Policy.

Web Faith Media reserves the right to monitor any and all communications through or with our facilities. You agree that Web Faith Media is not considered a “secure communications medium” for the purposes of the ECPA, and that no expectation of privacy is afforded.

SPAM Policy

Web Faith Media is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the Web Faith Media network, by partners or any other users of the Web Faith Media network (including partners’ partners); AND/OR over ANY network- if the message sent advertises or mentions a site hosted on the Web Faith Media server.

We react quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any partner/customer disregarding this policy. Sending unsolicited commercial email (a.k.a. “spam”), cross-posting messages to a large number of USENET groups, posting obscene or threatening messages while using or referring to a Web Faith Media email address or web site URL is prohibited. The use of Web Faith Media servers as a mail drop for responses to activities described above is also prohibited. Accounts canceled due to spam will be billed a “clean up” fee of $500.

All e-mail sent through our service must adhere to the following general guidelines, regardless of liberties granted by your ISP or current SPAM legislations:

  • All recipients of any mass e-mail sent must have previously requested e-mail correspondence from your organization. They must also be aware of the type of information you will be sending and the frequency of your correspondance.
  • All mass e-mail communication must have a clear statement within the email outlining exactly how the recipients were added to the e-mail list used for the mass e-mail campaign.
  • All mass e-mail communication must have a clear removal/unsubscribe statement outlining exactly how a recipient may remove themselves from future mass e-mail campaigns.
  • All mass e-mail communication must contain the physical mailing address of the organization conducting the mass e-mail.

If you have any complaints or comments regarding Spam on our network, please direct them via email to abuse@webfaithmedia.com.

Content Policy

All services provided by Web Faith Media may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless Web Faith Media from any claims resulting from the use of the service which damages the subscriber or any other party.

Partners/Clients retain ownership of all textual content, images, logos, and data supplied by them to the Web Faith Media production staff. Additionally, any graphical or textual work that is performed for partners/clients is licensed to the partner/client for use on our platform upon final approval and settlement of all outstanding balances. Web Faith Media always retains ownership of any server-side and client-side programming that is implemented for all partners/clients using our platform, even if a fee was paid to perform the modifications to our platform.

In the event of account suspension, Web Faith Media is not responsible for supplying or retaining copies of any text, images, logos, or data owned by the client. Any available client-owned artifacts can be provided by Web Faith Media upon settlement of all outstanding balances for the current standard hourly fee.

It is the sole responsibility of Web Faith Media partners/clients to obtain and/or verify licensing for all images and graphics used on their websites, even if the images were provided by the Web Faith Media production staff. Web Faith Media reserves the right to use legitimate royalty-free images from any source to deliver designs, revisions, or concepts. If preview images are used from stock photo agencies, the partner/client is still responsible for obtaining and/or verifying the licensing for each photo and/or graphic. Web Faith Media does not assume responsibility nor liability for trademark infringement fees assessed for violation of image licensing by our partners/clients. Additionally, work performed for partners/clients using unlicensed images and photos does not imply participation in the act of trademark infringement. We assume that any client-provided or client-approved images are legitimately licensed by the time the client uses the images publically.

Pornography and sex-related merchandising is prohibited on all Web Faith Media servers. This includes sites that may infer sexual content, or links to adult content elsewhere. Web Faith Media will be the sole arbiter in determining violations of this provision.

Web Faith Media also prohibits the use of images or media that contain sexually explicit content, nudity, implied nudity showing covered areas in view, sexually suggestive content, profanity, or racist rhetoric. Web Faith Media will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to Web Faith Media servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

  • Pirated software
  • Hacker programs or archives
  • Warez sites
  • IRC Eggdrops
  • Proxy Servers
  • NPH-Proxy
  • The Anonymizer
  • Any Soap Mailers
  • Matt’s formmail.pl (version 1.9S and above is ok)

Web Faith Media does not host sites of its competitors or web pages promoting sites of its competitors.

Any illegal activity, including adult content, links to adult content web sites, spamming or hacking will result in your site being shut down and all your files deleted without warning. No refund, even for pre-paid service, is given in this case.

Web Faith Media will be the sole arbiter as to what constitutes a violation of this provision.

Email Policy

Web Faith Media may not be the source, intermediary, or destination address involved in the transmission of any unsolicited email, email bombs, hate email, or any mass email. Your email account may not be referenced as originator, intermediary, or reply-to address of such email. “Safe-lists” are also strictly forbidden.

Scripting Policy

Each account comes with the entire suite of Web Faith Media Website Platform features. You may not upload or install any CGI, ASP, or PHP scripts. Custom programming services are available through Web Faith Media.

Chat Policy

Web Faith Media provide java-based chatrooms running off of our servers. You can however link your site to another chat provider. Some examples of chat providers are: www.humanclick.com, www.liveperson.com, and www.livehumanhelp.com.

Traffic Policy

Web Faith Media allows for very generous traffic, and most sites never exceed 500MB per month, unless they offer shareware, sound, video, image and multimedia archives, are mirror sites or any site whose primary purpose is file distribution. You may not use your standard Web Faith Media account to offer access to such files or functionality since we offer add-on services to provide for higher bandwidth needs. Web Faith Media partners are discouraged from storing any files that cause excessive traffic on Web Faith Media servers. Please contact Web Faith Media Technical Support team for more information. Again, 99% of the sites do not fall into this category and never reach our traffic limits.

We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any partner/customer for any reason not prohibited by law.

Any deliberate attempt to cause damage to Web Faith Media or any other Internet servers will result in immediate account deactivation without prior notice. No refund, even for pre-paid service, is given in this case.

All account plans come with an “unlimited” traffic allowance. However, sites transferring more than 1 gigabyte per month will be reviewed. If your website uses more than 10 gigabytes per month, you will be required to move to a dedicated server solution, available by request. We monitor all accounts and bill $300.00 for each 1 GB of burstable bandwidth.

Inactive / Abandoned Project

Partner/Client projects that are placed on hold or suspended for any reason and projects considered abandoned due to non-communication from the partner/client are automatically closed and cancelled by Web Faith Media after ninety (90) days of inactivity from the date of the partner’s/client’s last written communication specifically about the project in question. Projects closed under this policy will not be refunded. Partners/Clients may repurchase services that were closed at the current partner/client pricing for the desired services regardless of the original purchase price of the services.

Quote & Special Promotions

Written quotes for products and services provided by Web Faith Media are valid for a period of thirty (30) days. Quotes automatically expire without notice at midnight of the thirty first day. Promotional pricing is only valid during the stated date range of the promotion and automatically expire at midnight of the day after the last day of the promotion.


Full backups are made weekly, and backups of new/changed web data made daily. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for web server restoration purposes only. It is the partner’s/client’s responsibility to maintain local copies of their web content or any other information. If loss of data occurs due to an error of Web Faith Media, we will attempt to recover the data for no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, Web Faith Media will attempt to recover the data from the most recent archive for a $50.00 fee. We do not back up e-mail data stored in POP accounts. POP service is intended for use in conjunction with a desktop e-mail reader, such as MS Outlook. Client should never use our e-mail server to store e-mail.

Web Faith Media reserves the right to amend our Terms and Conditions at any time and without notice.